Arizona Attorney General Tom Horne has filed a consumer fraud lawsuit against a five affiliated car rental companies after receiving more than 150 complaints about service and pricing.
Horne filed the lawsuit against Saban’s Rent-A-Car LLC, DS Rentco Inc. and A-AAAble Rental Ltd. The Attorney General’s Office said those companies have been doing business as Phoenix Car Rental and Saban’s Rent a Car. The Attorney General’s Office said the companies are owned by or affiliated with Dennis N. Saban.
Calls to Phoenix Car Rental and Saban’s were answered by the same person who said the former was not affiliated with Saban and then said the latter was under new management. He declined further comment.
The Attorney General’s Office said it sent an undercover agent in to pose as a customer. The agent claims he was overcharged, denied a copy of the rental agreement and was falsely told he would be arrested if he drove outside the Phoenix area because of specially coded licenses plates.
Prosecutors also allege the car’s odometer reading was false.
“Many customers complained about this businesses failure to disclose additional fees to renters, and stated that Mr. Saban became abusive when they inquired about extra charges added at the end of the rental.” Horne said.